Kenneth Mqadi on why your office cleaner is the most exposed — and most overlooked — link in your OHS compliance chain, and what Section 8 actually requires of you. Every morning, before the first emails are sent and the coffee machines begin to whir, she is there. Moving quietly through boardrooms and cubicles, the office cleaner — often referred to affectionately as "Aunty" — is a fixture of the workplace. She is physically present, yet she is frequently the most excluded person when it comes to safety meetings and hazard assessments. In more than a decade of walking into workplaces to assess risk, I have seen this pattern repeat itself almost everywhere: leadership focuses on high-level corporate risk, while the most exposed person in the building is left without the basic knowledge the law requires her to have. If she doesn't understand the legal requirements of her role, the health of your entire workforce — and the survival of your next audit — is in jeopardy. ...
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